1. Introduction

Cannex Lab Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.cannex-g.com , in accordance with the Thailand Personal Data Protection Act (PDPA) and, where applicable, GDPR.

2. What Data We Collect

We may collect the following data when you use our site:

Personal Information: Name, email, phone number (via our contact form)
Usage Data: Browser type, device, IP address, pages visited, time spent
Cookies & Tracking Technologies: See Section 4

3. Purpose of Data Collection

We use your data to:

Respond to inquiries submitted through our contact form
Improve website performance and user experience
Analyze website traffic via Google Analytics

4. Cookies & Analytics

Our website uses:

Cookies: Small files that remember your preferences and behavior on our site
Google Analytics: To monitor traffic and site usage. Data may include anonymized IP addresses and user behavior patterns.

You may disable cookies through your browser settings, but some parts of the site may not function properly.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Analytics data may be stored for up to 26 months by default.

6. Third-Party Services

We use third-party service providers (like Google Analytics) who may process anonymized data on our behalf. We do not sell or share your personal data with unrelated third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access or disclosure.

8. Your Rights

You have the right to:

Request access or correction of your personal data
Withdraw consent
Request deletion of your data (if applicable)

To exercise these rights, contact us at info@cannex-g.com .

9. Governing Law

This policy is governed by the laws of Thailand and complies with the Personal Data Protection Act B.E. 2562 (PDPA).